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Patron Experience & Events Manager (Part-Time)
The Patron Experience & Events Manager plays a vital role in creating a professional, welcoming, and well-run experience for all patrons, clients, and guests of Boise Contemporary Theater. This position supports the execution of facility rentals and public events, oversees front-of-house and bar service, and works closely with the Marketing Manager to promote facility rentals. This role assists the Managing Director in initiating and closing rental sales and plays a key support role in ensuring client satisfaction and repeat usage.
Status: Part-Time, Hourly (20 – 30 hours/week, depending on seasonal demands, evenings & weekends required)
Pay: $20-$25/hour
Reports To: Producing Artistic Director
Works Closely With: Marketing Manager, Finance Team, Managing Director
Compensation Enhancements: Performance-based commission and growth opportunities (see below)
Key Responsibilities
● Leads efforts to grow bar revenue and facility rental income through strategic planning and on-site execution.
● Hires & supervises part-time Front of House staff and volunteers (ushers, box office, house managers)
● Prepare and maintain public-facing spaces, including lobby cleanliness and signage
● Manage customer service and safety protocols during performances and events
● Light bartending as needed (beer, wine, canned cocktails)
● Oversee audience flow, lobby operations, and coordination with production staff
● Manage bar setup, service, cleanup, and compliance during public events
● Maintain stock levels, track inventory, and coordinate with vendors
● Train and supervise bartenders, ensuring service meets BCT and legal standards
● Reconcile Square POS after each event and submit shift reports
● Serve as on-site staff lead for rental events as assigned
● Collaborate with the Marketing Manager to promote space rentals via social media, tours, and outreach efforts
● Coordinates event logistics from setup through takedown
● Provide client-facing hospitality during rentals and capture feedback to improve processes
● Collaborate with the Finance Team to track event costs, bar profitability, and revenue opportunities to improve earned income across rentals and bar service
● Help ensure operational processes are consistently followed and suggest improvements to keep systems up to date and optimized
Compensation Enhancements
Bar Sales Commission
● Threshold: First $350 in gross bar sales per event is not commissioned
● Commission: 10% of gross sales above $350 when the manager is on duty as bar lead
● Cap: $50 per event
Facility Rentals Commission
● Baseline Expectation: $1200 facility rental per month (no commission)
● Commission: 5% of gross rental fees for any rentals above $1200 when the manager contributes to promotion, coordination, or staffing
● Cap: $3,000 annually
Commissions are paid monthly based on confirmed roles in events and verified revenue.
Qualifications
Required
● Bar Management and event management experience
● Customer service experience in bar, events, concessions, or theater front-of-house
● Organized and detail-oriented; able to supervise small teams
● Comfortable working evenings, weekends, and event-based hours
● Must be 21+
Preferred
● TIPS Certified
● Knowledge of POS systems like Square
● Experience with facility rentals, event logistics, or vendor coordination
● Passion for the performing arts and experience in nonprofit settings
● Familiarity with promotional tools (e.g., Canva, Instagram, email templates)
Opportunity for Growth
This is a position with potential for growth in theater operations, hospitality, or marketing. The coordinator will gain direct experience across event production, customer experience, and nonprofit arts administration while collaborating with senior staff.
Additionally, this role offers exposure to how operations impact nonprofit finances. By working with the Finance Team, the manager will gain insight into cost control, revenue tracking, and ways to improve overall profitability — a valuable foundation for future advancement in venue or business management roles.
This position will include a formal review after six months of employment to assess performance, role fit, and overall impact. At that time, the organization will revisit the compensation structure, including hourly rate, commission eligibility, and potential adjustments to responsibilities or title based on organizational needs and individual growth.
To apply for this position, please send a cover letter and resume to Managing Director Emily Mahon at em@bctheater.org. Position open until filled.
Download Listing: Patron Experience & Events Manager (Part-Time)
Grants Manager
Responsible for researching, preparing, submitting, and managing grant proposals and reports that support the theater’s mission and meet funder guidelines and criteria.
Job Type: Contractor, Part-time
Salary: $25-30/hr, depending on experience
Average monthly hours: 20-30 hours
Location: Remote
Reports to: Managing Director / Development Lead
Open until filled.
Duties and Responsibilities:
- Writes and submits grants in accordance with BCT’s grants calendar. This includes maintaining significant grants from the National Endowment for the Arts, state and local governments, and national and local foundations. These grants support programming, general operations, and our capital campaign.
- Researches new opportunities for grant funding aligned with BCT’s mission, programs, and annual funding priorities
- Monitors and maintains funder and investor reporting schedules and submits final reports in accordance with all funder deadlines
- Works with BCT’s finance office to collect necessary financial information
Maintains a library of past grants, and grant support documents, including resumes, bios, IRS forms, Board/staff lists, etc. - Is up to date on all BCT programming and funding priorities
- Maintains a master calendar of grants and prospects and all associated files and correspondence
- Maintains consistent and open communication with the Managing Director / Development Lead, including bi-weekly virtual or in-person meetings to review progress and assist with growth strategies
Work Environment:
Boise Contemporary is a collaborative, high-energy workplace. Performance and education programming changes every 6-10 weeks, while the day-to-day work remains relatively consistent.
Experience:
- 2 or more years of successful grant writing or grant management experience with an Arts nonprofit organization
- Some experience with, or working knowledge of, non-profit theater
Preferred Qualifications:
- Highly organized with great attention to detail
- Strong verbal and written communication skills
- Self-sufficient and proactive
- Ability to prioritize and execute tasks independently
- Strict adherence to deadlines and the ability to follow instructions with precision
Benefits:
- Free access to company events, including Main Stage productions and readings
- Flexible work schedule – remote
Phone: (208) 331-9224 x 3
Download Listing: BCT Grants Manager.pdf
Finance Manager
Responsible for the bookkeeping of Boise Contemporary Theater in addition to other administrative duties.
Hours: 20-30 hours/week
Pay Rate: Contract: $25/hour
Reports to: Managing Director
Open until filled.
Responsibilities of the Finance Manager include:
- Keep an accurate record of BCT’s financial activities using Quickbooks Online
- Work with our CPA to maintain healthy and accurate accounting
- Prepare documents, reports & records for annual audit and tax return as prepared by Harris CPA’s, generally occurring between July and September of each calendar year
- Supply the Managing Director with current, reconciled financial statements for the monthly Board meetings
- Monitor bank accounts and check transitions
- Reconcile and monitor credit card spending
- Run weekly payroll & cut necessary checks for all staff and artists
- Stay current with artist union dues and fees, reconciliation & season bonding
- Assist the Managing Director with the annual fiscal budget
- Maintain and negotiate relationships with our insurance providers, workman comp, and other vendors
- Make bank deposits, wires, and withdrawals as needed
- Provide reports for Grant support as needed
Qualifications:
- Experience with Quickbooks Online and nonprofit finance management
- Strong attention to detail
- Solid understanding of basic accounting principles
- Strong communication skills
- Strong time management skills
- Proactive in solving problems in a timely manner
Preferred Qualifications:
- Knowledge and experience with ADP
- Passion for contemporary theater
If you are interested in the position, please contact our Managing Director, Emily Mahon:
Email: em@bctheater.org
Phone: (208) 331-9224 x 3
Download Job Description: Finance Manager.pdf
Managing Director
As Managing Director, you will primarily be responsible for Development, including show and program sponsorships, working with the Producing Artistic Director to help spearhead a potential $3M capital campaign*, overseeing our annual gala fundraiser, identifying and incentivizing individual donors, and helping to ensure the fiscal health of the organization. You will also oversee the health and efficacy of the theater’s operations and administration, including building maintenance and upkeep, front-of-house operations, payroll, and the logistics surrounding all visiting artists.
For consideration, please read the job description and send a cover letter, resume, and salary requirements to: info@bctheater.org.
JOB DESCRIPTION: Job_Posting_Managing_Director
Box Office Attendant/House Management
Box Office Attendants and House Management will work directly with the Box Office Manager to maintain the order and efficacy of the Box Office and Concession area. Part-Time, Evenings (Wednesday – Saturday). Box Office Salary: $15.00/hr. House Management Salary: $45 stipend, plus tips. Please send resumes to boxoffice@bctheater.org, subject line Box Office/ House Management Position.
JOB DESCRIPTION: Job_Posting_Box Office-House Management